IT ENABLED SERVICES

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Business Process Outsourcing (BPO) achieves cost reductions while improving service levels, increasing shareholder value and permitting companies to focus on their core business area.

Companies outsource their IT activities as well as other work areas such as Human Resources, Accounting and Payment Services.

Tata Infotech has joined hands with the leading call center player in the world, SITEL Inc. to form SITEL India. Besides call center services Tata Infotech offers a range of outsourcing services around different functional areas.

Offerings

BPO Offerings

• Human Resources
  - Payroll/Benefits processing
   
• Payment Services
  - Loan Administration
  - Credit/Debit Card Services
  - Check Processing
   
• Finance and Administration
  - Document Management
  - Claims Processing
  - Accounts Receivable
  - Accounts Payable
  - General Ledger
  - Accounting Services
  - Loans Processing
  - Billings
  - Sales Administration
  

Customer Contact Centre Services

• Customer Care
   
• Inbound/Outbound Calls
   
• Consumer Care
   
• IT Help Desk
   
• Technical Support Services
   
• Consumer Information Services

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