IT Enabled Services (BPO)

Quick Links - Offerings - Advantages

Business Process Outsourcing (BPO) and IT Enabled Services achieve cost reductions while improving service levels, increasing shareholder value and permitting companies to focus on their core business area.

Companies outsource their IT activities as well as other work areas such as Human Resources, Accounting and Payment Services.

Tata Infotech has joined hands with the leading call center player in the world, SITEL Inc. to form SITEL India. Besides call center services Tata Infotech offers a range of outsourcing services around different functional areas.

Offerings

• Data Management & Data Conversions
• Consumer Care and Consumer Information Services
• Data capture services
• Custom data entry
• Forms processing
• E-Publishing
• Inbound/Outbound Calls
• Technical Support Services
• Remote Monitoring & IT Infrastructure Support

Advantages

• Control and reduction in operational costs
• Improved efficiency in business processes
• Reduction in time-to-market
• Increased focus on core business activities