HealthFone

is Tata Infotech Limited’s Interactive Voice Response (IVR) solution for the Healthcare industry.

HealthFone is an extension of the FonePOST suite of IVR products. It has been developed as a value addition to the existing IT setup of any healthcare organisation, to further enhance the core patient care functionality.

Like any other IVR application it is an easily customisable. It can make any crucial data existing in any Healthcare Information System available on telephone via structured, user-friendly dialogue to help the doctors, medical staff, patient’s relatives leading to success even in mission critical situations.

The tangible benefits with HealthFone in your institution are:

• Help medical staff to take timely decisions leading to success in critical cases
• Better healthcare services to patients
• Effective utilization of valuable resources : personnel, time and money
• To create better visibility about the service provider among masses

HealthFone can provide following facilities to the patients, their relatives & friends, Doctors, Specialists, other medical staff

• Patient information (Condition, doctor in-charge etc.)
• Laboratory Test results (Blood, urine etc.)
• Blood Bank information (Blood availability)
• Appointment scheduling
• Drug information
• Medical transcripts
• Patient billing details
• Information to the hospital’s suppliers of drugs, equipment etc.
• Preventive measures as per seasonal diseases

FonePOST is a perfect Voice processing Toolkit that offers developing Voice processing applications for the users .

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