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Tata Infotech Limited Launches High-End Managed Services In Association With Iserv India
Managed Services to deliver Remote Monitoring & Management of customers’ IT Infrastructure
11/01/2002

Mumbai, India, 9th January 2001 ?Tata Infotech Limited, the leading System Integrators, today launched “High End Managed Services” in association with iServ India Solutions Pvt Ltd, one of India’s leading Internet Service Provider (ISP). The two companies have jointly collaborated to provide remote management of a customers’ IT infrastructure like routers, switches, servers, etc. as per customized Service Level Agreements (SLAs). Such high-end services will be managed from iServ India’s Network Operating Centers in New Delhi & Cochin. The services will be delivered to customers over iServ’s network and will be backed by Tata Infotech’s expertise in systems integration, facilities management and enterprise management (network, server, etc.). With the coming together of the two companies, customers can now avail of a wide range of onsite and offsite facility management services.

“ Tata Infotech is delighted to announce managed services in association with iServ India. Internet Technology today permits far greater options than it could have a few years ago and by combining our expertise in system integration, facilities management and enterprise management with iServ India’s proven expertise in Network Operations and Management, we will be in a position to move customers up the value chain by offering next-generation management services” said Harin Bhattacharya, Vice President, Tata Infotech. “Our customers can now benefit by choosing a combination of in-sourced and outsourced management services.”

“IServ India provides customers with an environment to Internet-enable their business and this relationship with Tata Infotech will now allow us to provide a complete range of solutions. Together we will now be in a position to not only provide, but also control and manage environments, thereby giving our customers peace of mind to pursue their business instead of worrying about infrastructure operations” said Kushal Banerjee, chief executive officer, iServ India.

About Tata Infotech
Tata Infotech Limited is part of the Tata Group, India's largest, best-known and most trusted conglomerate. Tata Infotech empowers customers worldwide with innovative IT solutions delivered through a broad portfolio of services.

Tata Infotech’s Systems Integration services embrace the understanding and execution of complete turnkey projects, using the whole gamut of IT services, consulting and solutions which include software, hardware, networking, and related services such as installation, training, and support, either as a turnkey basis or as individual assignments. For more information visit Tata Infotech’s web site at www.tatainfotech.com

About iServ India Solutions Pvt. Ltd.
iServ India Solutions is a part of the US $ 800 million Escorts Group that provides world class Internet based solutions to both the retail and the enterprise sector in India. With its state-of-the-art network of IP based leased lines and a geographically distributed data center that incorporates standards based technologies from world leaders like Sun Micro Systems, Cisco, Netscape and Compaq, iServ India solutions offers unparalleled uptimes and customer driven SLA’s comparable to no other. For more information, visit iServ India’s web site at www.iServindia.com

 
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