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Tata Infotech, iServ in RMS alliance Financial Express - Sept 6, 2002

Bangalore: Tata Infotech and iServ India, a fully owned subsidiary of the Escorts group, have formed an alliance to provide remote mangagement services (RMS).

The alliance will provide monitoring, onsite and offshore management services for the IT infrastructure for corporates.

The services include network management, server management, hosting web services, disaster recovery, backup and storage management and managed security.

iServ India, CEO, Kushal Banerjee said, "With this alliance, Tata Infotech’s expertise in system integration and network integration will totally be complemented by iServ’s 24 X 7 service provisioning skills."

According to Mr Banerjee, iServ has an IP backbone covering 12 cities across India and additionally has the capacity to reach out to 21 more towns. The company has built network operating centres (NOC) in New Delhi and Kochi.

Tata Infotech, senior vice president, system integration division V K Malhotra said, "These kind of services will boost the optimal utilisation and performance of IT infrastructure of the companies. Our alliance would be providing services on subscription basis."

Tata Infotech would be the front end for the alliance, while iServ will manage the back end of the services, said Mr Malhotra.