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Tata Infotech Education launches CReME programme
Business Standard - Nov 22, 2001

Bangalore: Tata Infotech Education has forayed into the IT-enabled services market by launching Customer Relationships e-Management Expert (CReME) programme. The company is targeting the fast growing call center market with the introduction of this product. “As differentiators continue to diminish across industries in the products and services offered, the new mantra is to grow business by nurturing relationships with customers. Call centers is one of the components in that direction,” Rahul Thapan, head-education services division of Tata Infotech Education said.